Call Us: (519) 205-1500
Tuesday - Saturday: 11:30 AM - 9:00 PM

Guest Terms and Conditions

Terms and Conditions

    Payment for your stay is due upon arrival.
    Early/late check-ins are available at an extra charge of $25 to cover the cost of extra housekeeping staff, although the service is not guaranteed. Our flexibility is dependent on the guests that are already staying with us and the ones that are booked after you.
    Small animals (cats and dogs) are permitted at an extra charge of $50 per stay at the discretion of the Inn Keeper. A further cleanup charge of $100 will be levied should there be an unreasonable amount of clean up after your stay i.e. pet hair, pet mess or damage to the room or items contained within the hotel.
    Smoking is strictly prohibited at the Clock Tower Inn and Bistro, including all rooms, washrooms, seating areas, corridors, hallways, entrances, restaurant, patio and within 9 meters of the entrances. This is in accordance with Ontario Laws. Should the housekeeping staff find evidence of smoking by guests or friends/acquaintances of the guest, the card registered to the room will be charged a minimum of $100 clean up fee.
    The phones in the rooms do not call out. They are only to call down at reception. Please dial #200
    Free wi-fi is available. Network (Private) Password (clocktower2015)
    Each suite has independent heat/air conditioning controlled by the white remote control. There are also wall mounted radiators or baseboard heaters in the suites.
    For assistance with any of the heating appliances, lighting or TV please contact reception.
    There is a small kitchenette located on the 2nd floor. Complete with coffee maker, toaster and fridge/freezer. Light continental style breakfast items are available for all guests.
    The Clock Tower Inn takes no responsibility for the security of personal items including food/drink within the common areas.
    The restaurant is open from 11:30 am to 9:00 pm, Tuesday to Saturday.
    Check out time is no later than 11:00 am on the day following your stay. Please leave your key in your room.
    **IMPORTANT: Damages to any room will be calculated fairly and charged directly to the card on file**
    Should you have any questions or concerns (when the restaurant is closed) please contact me. Mark Graham, Executive Chef/Owner 519-200-8492

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Whether you’re looking to book a suite, make a restaurant reservation, or inquire about catering, we’re here to make it happen. Contact us now, and let’s make your next experience exceptional.